Privacy Policy

1. Introduction

Terrabook (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered services for land companies.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you fill out forms, request a demo, or contact us.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and device information.
• AI Service Data: Call recordings, transcripts, CRM data, and other business data processed through our AI voice agents and automation tools, as authorized by our clients.
• Cookies and Tracking: We use cookies and similar technologies to improve your experience. See our Cookie Policy for more details.

3. How We Use Your Information

• To provide, operate, and improve our AI services and platform
• To communicate with you about your account, demo requests, or inquiries
• To send marketing communications (with your consent)
• To train and optimize AI models for our clients' specific use cases
• To analyze usage patterns and improve our website and services
• To comply with legal obligations and protect our rights

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, CRM integrations, analytics). All third parties are bound by confidentiality agreements and are only permitted to use data as necessary to provide services to us.

5. Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client AI service data is retained according to individual service agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications
• Object to or restrict processing of your data

To exercise these rights, contact us at privacy@terrabook.ai.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@terrabook.ai.